FAQ
Find Answers to Your Questions About Katetu
Frequently Asked Questions (FAQ)
At KATETU, we believe in providing clear and helpful information to ensure that you have the best experience with our products. Below, you'll find answers to some of the most common questions our customers ask. If you don't see your question, feel free to reach out to us anytime!
Katetu baby shoes are designed with advanced features such as the 0.618 Golden Ratio Bending and protective heel support to ensure natural foot development and optimal comfort for your little ones. Every pair is crafted to support growing feet while providing comfort and protection.
To find the correct shoe size for your baby, we recommend measuring their foot length and referring to our sizing guide. Simply follow our step-by-step guide to measure your baby’s feet and choose the right size for a perfect fit.
Yes, Katetu shoes are designed with your child’s health and comfort in mind. With non-slip soles, breathable materials, and structured support, our shoes promote healthy foot development while keeping your child comfortable during play.
Absolutely! We offer an easy return and exchange policy. If the shoes don’t fit or meet your expectations, simply contact our customer service team within 14 days of purchase, and we’ll guide you through the process.
Katetu is the new brand name after rebranding from Crtartu in 2022. While the name has changed for better international recognition, the quality and values behind the brand remain the same. Products with both the old and new logos are authentic and part of our brand evolution.
We recommend gently wiping the shoes with a damp cloth and letting them air dry. Avoid submerging the shoes in water or using harsh chemicals to clean them, as this could affect their longevity.
